Frequently asked questions:
Can you recommend a size?
Unfortunately we cannot. It is the sole responsibility of the customer to determine what size of structure best fits their needs and their budget. There are many online resources that can guide you in the right direction. Payment options: We do not finance. We require a deposit and remaining balance is due in full upon delivery or pickup. We provide a copy of your order form which includes all details as well as the total cost, deposit, and remaining balance. Returns/refunds: Due to the highly custom nature of our houses, we cannot accept returns or issue refunds. Installation/Onsite assembly and Delivery: Onsite assembly is required when minimum clearance is not available either through a gate or by removal of a fence section. Delivery Fee may be required and is determined on a case by case basis depending on your location and details of your order. Can you disassemble and move my structure? Structures are to be considered as permanent once they have been assembled. Structures can be moved without disassembly if minimum clearance is available. Details must be discussed on a case by case basis. |
How long will it take for my house to be delivered?
The turn-around time depends on the size and details of the structure as well as the number of orders currently in place when yours is submitted. Please call/text for details on current turn-around time and current available delivery dates. What is the ordering process? We will guide you through the process via phone call or text messaging and answer any questions that you may have. Step #1- Select a structure style Step #2- Select a size Step #3- determine customizing details/upgrades Step #4- Lets fill out order form Step #5- Stop by to drop of deposit, review order, and see our display structures. Do you ship? No we do not offer shipping. We are currently serving Houston TX and nearby surrounding areas. Common areas include Katy, Cinco Ranch, Richmond, Sugarland, Pearland, Friendswood, Clear Lake, League City, Pasadena, La Porte, Channelview, Baytown, Crosby, Humble, Atascosita, Kingwood, New Caney, Spring, The Woodlands, Tomball, Magnolia, Conroe, Cypress, and Jersey Village. If you are not located in one of the cities listed we may still be able to provide our service in your area. Contacts us with your address and we can discuss available options. |